Welcome to the Summersault Knowledgebase. Here you will find a variety of helpful information about how to best use your hosting account with us. If you don't see the answer to your question, please submit a technical support request and we'll do our best to help!

Setting Up Your Account
How do I upload my website files to the server?

You can upload your site files to the server using the FTP protocol. You will need FTP software on your computer to manage this process. During the account setup process, Summersault gives you the FTP server name, user name, and password to use in configuring this software.

For most of our shared hosting accounts, the FTP Host/server name will be the address of your website, e.g. "www.yoursitename.com".

For most of our shared hosting accounts, you should make sure your website files go in the "www" directory on the server, which is the "root" directory of your website.

If you are using FrontPage to upload your site, you can follow these instructions:

1. Open the FrontPage program and bring up your site
2. Click on File -> Publish Site
3. In the upper right corner of the window, there should be an option called "Remote Website Properties."  Click on it.
4. In the new window, select the "FTP" option
5. The address for your site should be "www.yoursitename.com" unless otherwise instructed by Summersault
6. Set the upload directory name to be "www"
7. Your username and password should have been provided to you by Summersault during the account setup process
8. You will now be able to see the remote directory, which shows the contents of your hosting account space.  From there, you can choose to upload the entire site, or just synchronize the parts that have changed (if some site files already exist on the hosting account).

Note that Summersault does NOT support FrontPage extensions in its hosting environment, but you can still use FrontPage to upload files via FTP.

If you still have questions or need assistance, please submit a technical support request.

Last update: 2007-07-24 05:53
Author: Summersault Support

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