Welcome to the Summersault Knowledgebase. Here you will find a variety of helpful information about how to best use your hosting account with us. If you don't see the answer to your question, please submit a technical support request and we'll do our best to help!
Setting Up Your Account
How do I set up my mail program to send and receive mail?
This document describes how to configure a desktop e-mail program to retrieve and send your e-mail through Summersault.
First you need to locate where the preferences are stored in your e-mail program. Frequently these may be found under the menus labeled "Tools: Accounts", or "Edit: Preferences".
You'll be asked to enter a few settings. The ones that apply to your account at Summmersault are listed below.
Incoming mail (POP) server
This is typically your domain name prepended with "mail", for example mail.yourcompany.com.Outgoing mail (SMTP) server
This is typically assigned by your Internet Service Provider (ISP). Summersault also supports POP-before-SMTP authentication, so you can use mail.yourcompany.com here if you want to send outgoing mail through Summersault.Account Name (Username)
This should be your full e-mail address (e.g. info@yourcompany.com). If you have an older version of the software, you may need to replace the "@" with a "%", e.g. info%yourcompany.com.Password
This is be the password you associated with the Account Name above.
Please note that you will want to delete mail off our server when you retrieve it to your local computer, or else you will eventually exceed your allotted disk quota.
Related entries:
- How do I change the storage quota for an individual e-mail account?
- How do I handle warnings that my mailbox is close to or over quota?
- How can I check my e-mail account through the web?
- How can I make sure I'm protected against viruses and generally test my e-mail security?
If you still have questions or need assistance, please submit a technical support request.
Last update: 2006-08-09 09:01
Author: Summersault Support
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