Welcome to the Summersault Knowledgebase. Here you will find a variety of helpful information about how to best use your hosting account with us. If you don't see the answer to your question, please submit a technical support request and we'll do our best to help!
Setting Up Your Account
How do I access the SpamAssassin spam box enabled through cPanel?
If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin (using Mail -> SpamAssassin -> Enable Spam Box), mail identified as spam will be placed in a folder called "spam" in your account. However, because of the way our webmail system and other IMAP-based mail reading clients work, you will not immediately see the "spam" folder in your folder listing to view - you have to "Subscribe" to it.
To do this in our Squirrelmail webmail program:
- Visit the Webmail interface
- Click on "Folders" at the top
- Under the "Unsubscribe/Subscribe" area at the bottom, highlight the "spam" folder option, and click "Subscribe"
This will add the spam folder to your list of available message folders.
If you still have questions or need assistance, please submit a technical support request.
Last update: 2007-11-12 09:01
Author: Summersault Support
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