Welcome to the Summersault Knowledgebase. Here you will find a variety of helpful information about how to best use your hosting account with us. If you don't see the answer to your question, please submit a technical support request and we'll do our best to help!
Questions in Policies and Billing
- What are the billing terms for hosting accounts?
(347 views) - What steps does Summersault take to insure my hosted site is always available?
(4663 views) - Someone is visiting my website so much that my bandwidth usage is going over - what happens now?
(5130 views) - I've deleted some files or mail messages from my account by accident - can Summersault retrieve them from backups?
(5448 views) - Do you offer incentives or discounts for paying for hosting in advance?
(2655 views) - How do I handle security vulnerabilities in software I put on my site?
(5674 views) - If I don't actually use my website or e-mail services, will I still be billed?
(3126 views) - Can I get a discount or commission for sending you new hosting business?
(3126 views) - Can I pay for hosting services using a credit card?
(3119 views) - What is Summersault's hosting Acceptable Use Policy?
(5604 views) - What are Summersault's technical support services and policies?
(5568 views)
