Welcome to the Summersault Knowledgebase. Here you will find a variety of helpful information about how to best use your hosting account with us. If you don't see the answer to your question, please submit a technical support request and we'll do our best to help!
How can I get access to website usage statistics for my account?
Summersault generates general website usage statistics for each of our hosting accounts, updated daily. The reports can provide you with information about who is visiting your site, what pages they are accessing, how they are getting to your site, and various other related data points. You may also wish to consider free third party statistics programs like Google Analytics to supplement or replace what our system provides.
If you are using Summersault's new control-panel based hosting infrastructure (setup after May 2007), you can get more information here .
You can also read more about AWStats
If you are using Summersault's conventional hosting infrastructure (setup prior to June 2007), follow these steps:
To access your usage statistics, visit http://webstats.summersault.com/
When you visit that website, you will be prompted for a username and password, which is usually the same as your FTP username and password.
You can change that password via the webstats interface if you prefer something easier to remember.
Once you are logged in, you will be able to make all kinds of changes. We recommend that you leave the default setup in place unless you are familiar with the statistics output and feel comfortable making changes.
To view your usage statistics, just click on the button labeled "View Statistics Now".
You can read more about how to interpret all of the information that the reports contain at http://www.boutell.com/wusage/8.0/interpreting.html
If you still have questions or need assistance, please submit a technical support request.
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Last update: 2010-08-16 15:07
Author: Summersault Support
Revision: 1.1

